UCF Research Cyberinfrastructure (RCI)

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Please go through the following steps for getting started with HiPerGator:

Step 1: UF supports federated authentication, therefore, UCF users can use their institutional credentials to access HiPerGator. To request for an account please click here. For your request to be approved, it must indicate a faculty sponsor with a Research Computing investment. List Dr. Glenn Martin as the faculty sponsor to get your request approved. Logging into UF’s HiPerGator system means you agree to comply with the UF Acceptable Use Policy and Guidelines.

Step 2: Take the HiPerGator account training and review their procedures; these must be completed before users start to work on HiPerGator. Violating these procedures may result in account suspension. For more training please refer to HiPerGator Account Training in Coursera and the New User Training page.

Step 3: For HiPerGator Resources Pricing please review Service Rates; these rates are applicable for UCF users as well. For pricing, allocations durations range from three months to one year or more.

Step 4: Any faculty member may request a ‘try-and-buy’ trial allocation for HiPerGator. For more details click here. The trial may only be granted once, and the allocation and duration can be negotiated with UF Research Computing staff.

Technical Support

Technical support will be provided through the UCF ARCC team, whom can be reached via ARCC Support. The ARCC team will work with the UF Research Computing team on these requests.

Software License

If you are planning to use a licenses software on HiPerGator, some extra steps may be required for UCF to set up license server for such software. So, please send a ticket to the ARCC support team.

Training and Self-Help

For training and self-help please also explore the UFRC wiki and FAQs. Also, please take the HiPerGator Account Training in Coursera.

Frequently Asked Questions

What are the prices for UCF researchers?

The prices for UCF researchers are same as that for UF researchers. Details for pricing can be found here: Pricing - Research Computing, Service Rates, Hardware Rates

Are trial allocations available for UCF researchers?

Yes, you can request trial allocation here: Request Trial Allocation

Who will be the UF sponsor of account for UCF researchers?

Dr. Glenn Martin will be the sponsor for UCF researchers.

Can a UCF researcher leverage the UF training?


If UCF has some big datasets they want to work on, what would be the best approach for that? Store it at UF or here?

Some data sets may already be available at UF (especially public ones) so you should check with them first; otherwise, use storage allocation to transfer it. If this applies to you, please send a request to ARCC support team.

How licensing issues for research software will be resolved? Are we expected to have our own licensing server?

This needs to be dealt with UF on a case by case basis. Please send a ticket to the ARCC support team.

How can a UCF researcher create a ticket with UF?

Please work through ARCC support team as all tickets/requests to UF team should flow through ARCC team for HiPerGator.

How will a UCF researcher do visualization for work being done at UF HiPerGator AI?

Visualization service is available at UF and uses Open On Demand