Virtual Office Hours

We are excited to introduce virtual office hours with our team of IT professionals, who specialize in cloud computing, high-performance computing, software development, data pipelines, networking, and more.

These sessions are designed to provide personalized assistance and expert guidance on the software and technologies integral to your research. Whether you need help troubleshooting an issue, optimizing performance, or exploring new tools, our team is here to support you. Join our virtual office hours to leverage our expertise and take your research to the next level.

LaTeX and Computational Office Hours

Mondays 11:00 AM to 12:00 PM
Wednesdays from 2:00 PM to 3:00 PM

Join our LaTeX and HPC Computational Support Office Hours to get expert assistance with a range of high-performance computing topics and LaTeX publication, including: 

• HPC resources: Establish connections to local (ARCC) and national (ACCESS) HPC resources. 
• Workflow Optimization: Set up, optimize Linux-based workflows, and manage jobs using Slurm and PBS. 
• Resource Selection: Get advice on selecting the most suitable HPC resources for your computational tasks.
• Performance Tuning: Optimize code and workflows for better performance and identify performance bottlenecks.
• Data Management: Learn efficient data transfer methods between remote HPC machines.
• Software and Tools: Install and configure scientific software and tools and get recommendations to enhance computational efficiency.
• Troubleshooting: Receive help with common issues, debugging, and error resolution in HPC workflows. 
• LaTeX: Writing, managing, editing, and configuring LaTeX documents.
• Visualization in LaTeX: Creating custom figures with TikZ, arranging figures, and managing images.
• General LaTeX Support: Handle uncommon error messages and oddly behaving LaTeX documents.

Take advantage of our office hours to get personalized support and make the most of your HPC resources! 

Join Computational Office Hours

Cloud Computing Office Hours

Tuesdays 11:00 AM to 12:00 PM
Thursdays 3:00 PM to 4:00 PM

Support for AWS, GCP, and Azure. Get personalized assistance for your research projects in Amazon Web Services (AWS), Google Cloud (GCP), or Microsoft Azure. Our team can help with:

• Data pipelines
• Machine learning and AI
• Serverless computing
• Integration with research workflows
• Cost optimization

Join Cloud Computing Office Hours

Additional Assistance

Need help with software or services not listed above? Contact us to request an individual consultation.